Privacy Policy

Onward Somatic Coaching
Last updated: 14/10/2025

1. Introduction

Onward Somatic Coaching (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, subscribe to our communications, purchase a product, or engage in coaching services.

We operate in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Dutch GDPR Implementation Act (Uitvoeringswet AVG).

2. Data We Collect

We only collect the information necessary to deliver our services and maintain communication with you.
This may include:

  • Name and last name

  • Email address

  • Phone number (only if provided during 1-1 coaching process)

  • Billing and payment information (for purchases)

  • Communication preferences

  • Any details voluntarily shared through contact forms, booking pages, or emails

3. How We Use Your Data

We use your personal data for the following purposes:

  • To send newsletters, updates, and marketing communications (only with your consent)

  • To process and deliver digital products, programs, or coaching services

  • To schedule and conduct 1:1 or group sessions

  • To communicate during ongoing coaching processes (email or phone follow-up)

  • To respond to inquiries and provide customer support

  • To comply with accounting, tax, and legal obligations

We do not sell, rent, or trade your data to third parties.

4. Legal Basis for Processing

Your personal data is processed under one or more of the following legal bases:

  • Consent – for email subscriptions and marketing communications

  • Contractual necessity – to provide purchased services or coaching sessions

  • Legal obligation – for invoicing, record-keeping, and tax compliance

  • Legitimate interest – to improve our services and maintain client communication

5. Sharing and Third-Party Services

We only share your data with trusted service providers who help us operate efficiently and securely:

  • MailerLite – email marketing and newsletters

  • Systeme.io – digital course and sales platform

  • Stripe and PayPal – secure online payment processing

  • Calendly and Zoom – scheduling and video meeting tools

  • Zoho Mail – professional email hosting and communication

  • Squarespace – website hosting and analytics

  • Google Workspace – document storage and business email backup

Each of these providers processes your data in compliance with GDPR and under data-processing agreements that ensure your information remains secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above, or as required by Dutch law.

You may request deletion of your data at any time by contacting info@onward-somaticcoaching.com.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction, deletion, or restriction of processing

  • Withdraw consent at any time (for instance, unsubscribe from emails)

  • Object to certain processing activities

  • Request data portability

To exercise any of these rights, contact us at the email addresses above.

8. Security

We apply reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or loss. However, no online transmission can be guaranteed to be 100% secure.

9. Cookies and Tracking

Our website may use cookies or similar technologies for basic functionality and analytics. You can manage your cookie preferences directly through your browser settings.

10. Updates

We may occasionally update this Privacy Policy to reflect new regulations, tools, or business practices. The latest version will always be available on this page.

11. Contact

If you have questions about this Privacy Policy or your data rights, contact us at:

Onward Somatic Coaching
Herdersveld 45, 5665 JL Geldrop, The Netherlands
Email: info@onward-somaticcoaching.com